Goodbye Hello Fresh – Dinner Was Robustly Not Solved ……..

Oh dear, poor Darrell was NOT a happy camper when our scheduled Hello Fresh box arrived this yesterday ……..

……. as he found that they’d sent him 4, (yes, 4) packs of ………

…… pork and oregano sausage meat and not the 2 packs of pork, 1 of beef and 1 of lamb mince he had been expecting, made worse as he’d ordered the premium lamb Kofta Kebabs as an extra special treat for us, at I hasten to add, an equally premium price …….. plus to add further insult to injury, two of the recipe cards were also missing, not that the dejected Darrell could really used them that efficiently. 

Needless to say Darrell was on the phone straight away to complain and was offered a refund for the market value of the missing meat,  however not satisfied, he stood his ground stating, quite forcefully for Darrell, “Pork and oregano sausage meat does not a Lamb Kofta Kebab on Garlic Naans, Mexican Style Beef Pasta Bake,  Sticky Bulgogi Pork Noodles or Soy, Ginger & Lime Meatballs make!” Then channelled his innermost Karen and demanded (something Darrell rarely does) to speak to the manager, who’s call we currently await!

When he put done the phone poor Darrell was flushed, drained and emotional, but when finally composed, announced with a flurry, that as he knew he had some Jus Rol flaky pastry somewhere in the freezer he thought he’d be able to rustle up  a sausage plait with caramelised onions accompanied by the green beans and broccoli from the box for our tea, which was wonnnnnnnnnderful!

Obviously our subscription with Hello Fresh was quickly terminated with a flourish …….. but trust us, questions will be asked in Parliament! Having said that this whole debacle has given us a new subject for our reviews ……… so it’s a case of Goodbye “Hello Fresh” and Ciao Bella “Gusto”! What are we like?

UPDATE:- After speaking to a top and very nice manager Darrell has now received a full and robust refund for his/our disappointment and culinary frustration, accompanied by many, many abject apologies and assurances that, in  this instance, the problem was solely down to human error and a very rare occurrence in the world of Hello Fresh  We remain deactivated for now, however, Darrell did say that as he is very much a stranger to the school of vegetarian type cooking, he wouldn't rule out a brief return should Hugh come to stay with us, as it would certainly take the worry and hassle out of all the meal planning for him .......... after all there are only so many times you can serve a mushroom stroganoff, omelette or cheese pie.